Our Distinguishing Factors
etisal International Company's successes in the field of attribution and outsourcing through call centers. In addition to the employee experience through a large attribution. Through its attribution, it has been able to transform many government organizations, semi-government sectors, large companies, as well as various facilities of the private sector. The company's successes in the field of attribution led to long-decade contact management of up to 18 years. Fortunately, through the professional work that led to record numbers of customer satisfaction (up to 99%). In addition to advanced numbers in addressing the problems facing beneficiaries, exceeding global numbers.
The accumulated experiences of the etisal International Company management and its team in the areas of management and improvement of experience and other areas of support in the Kingdom. The company is run by a professional team of qualified Saudis with various experience certificates. They also have practical experience in applying the standards of these certificates through their management of many projects in the fields of support and call centers in various sectors, as this accumulated experience exceeds 300 years.
etisal international Company seeks to make the management of the various attribution projects, experiment projects and call centers an enjoyable and exceptional experience. These goals are achieved by two main elements: - Flat Organization: This is how etisal International Company was built in the beginning. It will remain a flat organization adapted to the requirements of the market. Considering the fact that the structural form serves to accelerate operations and the level of communication between the various departments of the company to address challenges. - Systems and Technologies Readiness: etisal International Company has an infrastructure of the highest communication, voice and digital technologies. They are supported by artificial intelligence systems developed within the company, in cooperation with leading international companies in the areas of digitization of the experience. These two elements along with the three constant values make etisal International Company the best choice to manage the experience in the region.