Customer Experience Management Services
etisal International Company cares about its employees. It ensures that services and solutions are provided to manage the employee experience at company headquartersor or the customer’s employees. Therefore, they offer their employees and their customers a range of services and solutions that ensure and improve the employee experience. Where that increases the career level to 97 %, which is a high figure in various industries. In view of that fact, the company believes that its employees are the basis of this process and the first factor of success.
Human Resources Management and Recruitment Attribution Services and Solutions
etisal International Company includes human resources management for a wide range of sectors, mainly (government, banking, communications, tourism, entertainment, etc.). These services are provided through Saudi employees in various areas, such as customer experience agents, sales officers, administrators, retail services, and others. etisal International Company manages its human resources operations with advanced systems and a professional management team. So that employees can work successfully under the management of the company's customers by direct contact. In this case, etisal International Company and its team manage recruitment, training, and assistance in addressing performance challenges, while managing salaries and ensuring full compliance with labor laws and regulations.
Training
Before and throughout employment, etisal International Company will guarantee that the employee is completely prepared in its facilities or with the customer, which will be accomplished via training in customer service and products. etisal International Company guarantees that the customer is aware of all information relevant to the customer of the company in which they work, as well as training in fundamental and vital communication skills and duties related to the staff member's direct job. etisal International Company provides comprehensive systems-based training in product training, customer experience, performance management, and quality with a team of Saudi specialists with more than 50 years of experience.